National Monitoring Center Secures Updated TMA Installation Quality (IQ) Certification

April 17, 2024, Lake Forest, Calif.National Monitoring Center, a leading provider of advanced professional monitoring services, has successfully met the requirements to renew its “Installation Quality (IQ)” certification. The only quality control program for electronic security system installation, monitoring, maintenance, and service, The Monitoring Association’s (TMA) IQ certification demonstrates a provider’s pledge to adhere to a stringent code of ethics and to provide the highest quality maintenance and service.

“Renewing our IQ certification underscores NMC’s dedication to top-tier quality in the installation, monitoring, maintenance, and service of fire, alarm, and security systems,” said Woodie Andrawos, President, NMC. “This achievement reflects our commitment to reducing false alarms and delivering unparalleled benefits to dealer businesses. Our continuous effort to maintain our certification with the TMA also highlights our compliance with strict ethical standards, guaranteeing our clients receive only the best in service and support.”

Being IQ-certified formally recognizes a company’s dedication to saving lives and to reducing false alarms. All certified companies must train their employees in indus­try-recognized programs, meet all licensing requirements, and carry proper insurance coverage. Most importantly, companies must recertify annually by satisfying all the designation’s requirements and receiving the approval of a dedicated review committee.

For more information about National Monitoring Center go to www.nmccentral.com. To learn more about TMA or its IQ certification program, go to www.tma.us.

 

About National Monitoring Center

For more than 20 years, NMC has distinguished itself in the central station monitoring market by offering a superior combination of highly trained personnel and cutting-edge technologies. Recognized for outstanding customer service and support, NMC provides a broad portfolio of commercial and residential monitoring services, led by Netwatch Proactive Video Monitoring. With state-of-the-art monitoring centers in California and Texas, NMC provides geo-diversity redundancy, assuring instantaneous emergency recovery and backup services in a natural disaster, severe weather event, or extreme alarm activity at one facility. Learn more at www.nmcmonitoring.com.

About IQ Certification

To be IQ Certified, companies pledge to adhere to a stringent code of ethics and to provide top-notch maintenance and service. Employees must be trained in industry-recognized programs, meet all licensing requirements, and carry proper insurance coverage. Most importantly, companies must demonstrate that they are meeting these requirements annually in order to be re-certified. As the only quality control program for installations, maintenance and service of electronic safety systems, IQ Certification serves as a badge of honor for companies that have met the program’s criteria to earn certification. IQ Certified companies are able to develop positive relationships, a positive revenue stream and positive customer feedback – the three main ingredients for running a successful business.