Contact our support team at discrepancy@nmccentral.com when you have a specific case or incident that requires additional information and assistance.
This form is used when you have an existing CS number that you want to change. All the information on the account will remain the same only the CS number will be modified to a new CS number.
This form is used when you want to cancel an account. In order for a cancellation to be processed no signals could have been received within 24 Hours. Cancellations are processed the day the fax is received.
This form is to make changes to your Dealer Base Account. This tells NMC how you want to be notified on your accounts and also who are authorized personnel who can have access to accounts (create new accounts, test, update account information or cancel). Only a Manager or Owner may complete this form.
This form is to create MASweb users who are authorized to have access to MASweb. The Manager or Owner can select the level of access an individual has. Read Only allows the user to only view the information. Read/Write will allow the user to make changes to all accounts. Only a Manager or Owner may complete this form.
The Monitoring Service Form is utilized for the creation of a new account. Dealers can use this electronic form to submit new account requests to Dealer Support Services, providing essential information for the setup of the account.
This list is to help when reviewing account history or pulling reports. All CSR’s log in account history what actions are being taken while handling an account. This list will assist you in understanding what codes are being used
This form is required to place a temporary note on an account. Very specific instructions must be included to ensure the proper placement of the note. This form may also be used for Temporary Notes as long as a start and end date are listed.
This form is to make changes to an account.
If you would like to order any of these marketing items, please contact our DSS Department directly by calling 1-800-662-1711 or sending an email to dssdata@nmccentral.com
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |