Any time a false alarm is triggered, it is important to be able to verify to the monitoring center that it is not valid as rapidly as possible. Typically, this means waiting for their call so that you can identify yourself with a passcode and confirm the false alarm. These actions must be taken quickly enough to prevent the costly dispatch of first responders.
To help you solve the problem of false alarm dispatches, NMC has introduced a new add-on service. AlarmAccount SMS allows you to confirm or cancel dispatch services with a few taps on your cell phone. Simply enable AlarmAccount SMS on your account, and emergency contacts can quickly and discreetly verify alarms without a phone call, through an SMS text message. It’s the fast and easy way to cancel alarm dispatch by text.