Direct Access All Day, Everyday Your Calls Answered in Two Rings or Less
We approach our technical support and customer service matters the same way we handle security breaches. Swiftly and comprehensively. Because at NMC, our reputation and business relies on not only making sure your business is secure and protected but being accessible 24/7 on the phone, in the field, and in the public.
At The Intersection of Technology
and Human Intelligence.
That’s why we always provide you with the most cutting-edge technology and software, innovative services and the most professional people in the industry:
- Highly trained and experienced engineers to provide thorough assistance and detailed knowledge to our dealers as they work through emerging technologies.
- 24/7 support for data entry, data management, billing, dealer relations, support and training for all software applications and any other needs.
- Specialized team in sales and new dealer support, training and development.
- Daily monitoring of alarms and telephone calls live and via a custom-designed reporting application to ensure consistency of service to meet and exceed our dealers’ expectations.