If you thought the Nexus platform couldn’t possibly become an even more valuable asset for alarm service dealers, think again. The NMC team is thrilled to announce the latest addition to the Nexus family: NexusTech. NexusTech is a mobile application designed to bridge the gap between dealer alarm technicians and the NMC monitoring team during servicing, testing, and installation. This new offering revolutionizes how site technicians manage alarm systems by bringing the advanced capabilities you rely on and trust from Nexus right to your mobile device. Ready to see how our latest solution expands upon our award-winning business intelligence platform for dealers? Here’s everything you need to know.
An Intelligent Solution for Smart Management
NexusTech features Smart Search Technology that enables efficient site searching, mapping, and guidance for a more in-depth view of monitored sites. New location services and mapping features empower your technicians to find the nearest service locations and directions to support sites. Smart Search also offers diverse testing capabilities, including color test indicators, multi-site testing, text or email notifications, and more. This award-winning software replaces MASMobile, offering dealers a modernized and streamlined upgrade over the previous platform.
Mapping the Way to Efficiency
For dealers that provide alarm services to customers with multiple sites, it’s never been more important to navigate to monitored sites quickly to deliver speedy and efficient service. NexusTech’s location services and mapping features help technicians find the nearest customer locations and provide directions, speeding up the service and deployment processes to minimize downtime when customers call for maintenance. To boost technician efficiency even further, the application makes all the essential details like permit information, site details, and system details more accessible, ensuring users are equipped with the right information when they need it.
Building on Excellence
NexusTech builds on the success of NMC’s award-winning Nexus business intelligence platform, setting a new standard for client satisfaction and business management. The application brings Nexus’ powerful system management features to a mobile platform, transforming how alarm company technicians interact with monitoring centers when servicing, testing, and installing systems.
The Nexus platform was introduced in 2022 as a cloud-based alarm system management tool to help dealers modernize their businesses by getting real-time support, staying ahead of service issues, and improving visibility over customer accounts. Nexus empowers dealers with access to a comprehensive suite of tools to monitor and manage their clients’ security systems remotely, and with NexusTech, we’re excited to bring the capabilities of the Nexus platform to the palm of your hand with our new mobile application.
Want to continue your learning journey with NexusTech? Read our latest press release here or visit the NexusTech web page.