Year In Review: A Glance at the Year Behind Us
For many businesses, NMC included, 2022 has been a key year for bouncing back. It has been an eventful two years since the early days of the pandemic, but if 2022 has taught us anything, it’s that adversity does not stop progress.
Going into 2022, we knew that we wanted to keep delivering the best possible service for our dealers, and it has been a successful endeavor. We’ve traveled, integrated new technologies to improve upon our services, and unveiled some brand new technology of our own to make our partners’ lives easier.
Doubling Down on Quality
This year, the NMC team renewed its commitment to being an IQ certified partner through The Monitoring Association. This initiative is part of our efforts to deliver the best possible quality services in the industry. From reducing false alarms to helping to save lives, IQ certification represents NMC’s dedication to simultaneously protecting end users and driving business development for dealer businesses in the alarm industry, and we can expect to see annual recertifications for years to come.
Integrations for Innovation
NMC has continued expanding its portfolio of integrated technologies in order to improve the user experience and provide innovative additions to existing services to make dealer lives as easy as possible. To accomplish this, we provide our partners with a wide array of diverse technologies with valuable advantages to ensure that our dealers have access to the resources they need in order to drive profits for their businesses and ensure satisfaction for their customers.
A Centralized Hub for Dealers
Last but certainly not least, NMC introduced a powerful new web application, Nexus, to empower dealers to manage their accounts in a more convenient and efficient way than ever before. The Nexus app gives dealers the ability to easily manage their account information, access alarm data in real-time, and view business intelligence reports — all in one application, at any time and, from anywhere. Quality customer service is a must-have for alarm dealers, and Nexus enables our partners to provide the best possible experience for their customers.
2022 may be coming to an end, but our dedication to driving innovation and quality security services in the industry is as strong as ever. Have a Happy New Year, and stay tuned to see what 2023 has in store!